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Right choice for New Car Service

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The simple truth is that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Figure you might find a bargain in the end of year car sales or just want to get your new car serviced in time for the holidays? Here is some sound advice from Osborne Fleet Services in Osborne Park.
  

The purchase of a new car is one of the most significant investments you'll make, so it shows common sense to be sure to ensure correct maintenace of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The simple truth is that you are free to choose the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must bring the car back to the dealership where you originally aquired it for service or repairs. Provided the work is only done to the manfufacturers specifications by a properly trained person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Osborne Fleet Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Osborne Fleet Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Osborne Fleet Services will also only ever use fluids and lubricants that meet the specifications of the original maker of the car.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the diversity between statutory, manufacturer and express warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be on the lookout for new car dealers who try to push the addition of “express” or “extended” warranties, often for free, when purchasing your new car. Usually these ‘augmented’ warranties may include quite definitive restrictions or provisions, and can sometimes seem too good to be true. Many times these special deals provide minimal additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealership.

Such special deals are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services